Frequently Asked Questions
Everything you need to know about shopping at apiSanitizer.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental United States. International shipping times vary by destination, typically ranging from 7-14 business days.
How can I track my order once it has been placed?
Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return and exchange policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return or exchange process.
Which payment methods do you accept?
apiSanitizer accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products tested for quality and safety?
Yes, all products in our retail catalog undergo rigorous quality control checks and comply with industry safety standards to ensure the best experience for our customers.
Do you offer bulk or wholesale discounts?
We do offer special pricing for bulk orders and wholesale partnerships. Please reach out via our contact form with your specific requirements for a custom quote.